Your privacy is our priority. This policy details how s99 collects, processes, stores, and protects your personal information as a member of our platform in Malaysia.
Six core pillars that form the foundation of s99's privacy and data protection policy.
S99 only collects information that is strictly necessary for platform operations. We do not collect irrelevant or excessive data from our members.
All personal data and financial transactions are protected with 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.
Your personal information has never been and will never be sold, rented, or shared with third parties without your explicit consent, except where required by law.
Your data is stored on servers equipped with multi-layered firewalls, 24/7 monitoring and automatic backup systems to ensure the security and continuity of your data.
You have full control over your personal data. Every member may request a review, correction or deletion of their data at any time through customer support.
S99 operates in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, ensuring every member's privacy rights are upheld in accordance with local legislation.
Welcome to the Privacy Policy S99, an online betting and entertainment platform operating under the official domain s99.plus. This policy explains in detail how we collect, use, disclose, transfer and protect your personal information when you use our platform, website, mobile app and related services.
This Privacy Policy applies to all users of the s99 platform, including registered members, website visitors and anyone who interacts with our services in any capacity. By accessing or using the s99 platform, you consent to the collection and use of information as described in this Policy.
S99 complies with Personal Data Protection Act 2010 (PDPA) Malaysia. We take this responsibility seriously and continually work to ensure our data handling practices meet or exceed the standards set by applicable legislation.
S99 collects your personal information through various means when you interact with our platform. Below are the categories of information we collect and their purposes:
| Data Category | Type of Information | Primary Purpose |
|---|---|---|
| Identity | Full name, date of birth, IC/passport number | Identity verification (KYC), fraud prevention |
| Contact | Email address, phone number | Account communications, security notifications |
| Financial | Bank account details, transaction records | Deposit and withdrawal processing |
| Technical | IP address, device type, login data | Account security, fraud detection |
| Behavioral | Betting history, game preferences | Service improvement, targeted promotions |
We may also receive information about you from trusted third-party sources, such as identity verification service providers, for the purpose of complying with KYC and anti-money laundering (AML) requirements.
S99 uses the personal information collected for the following purposes, and nothing beyond that:
S99 does not sell your personal information to any third party. However, we may share your information in limited circumstances as follows:
Every s99 service partner is required to adhere to a privacy policy equivalent to or stricter than this one. They are only permitted to use your data for the specific agreed purposes and may not use it for their own personal interests.
S99 makes serious investments in digital security infrastructure to ensure your personal data is always protected. The security measures we employ include:
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. In the event of any data breach affecting your information, s99 will notify you in a timely manner as required by applicable law.
S99 uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use:
You can manage your cookie settings through your browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the s99 platform.
As an s99 member and an individual protected under Malaysia's PDPA, you have the following rights regarding your personal data:
You have the right to request a copy of the personal information s99 holds about you at any time.
If any of your personal data is inaccurate or outdated, you may request that it be corrected promptly.
You may request the deletion of your personal data, subject to our legal obligations and record retention requirements.
You may object to the processing of your data for direct marketing purposes at any time without providing justification.
You have the right to receive your personal data in a structured, commonly used and machine-readable format.
To exercise any of the above rights, please contact the s99 customer support team via our platform's Live Chat. We will process your request within 14 business days.
S99 retains your personal information only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law. Our general data retention guidelines are as follows:
Once the required retention period has elapsed, s99 will securely delete or anonymise your data using methods that ensure it cannot be recovered or re-identified.
S99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Members will be notified of any material changes through:
We encourage you to review this Privacy Policy periodically. Your continued use of the s99 platform following any published changes constitutes your acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how s99 handles your personal data, we are here to help.
You may reach the s99 Data Protection team via:
We are committed to addressing every privacy-related enquiry seriously and in a timely manner. Your satisfaction and trust are s99's top priority.